Oregon DHS OR-Kids Staff Tools

Agency Priority: Entering Contracts, and Services and Placements.

Support Staff with existing role-based access are temporarily approved to assist in entering or correcting services and placements.

Training Photo

Branch and central office staff team up at OR-Kids to do analysis on checks (names and addresses, advances, payment status) to reconcile and correct provider payments. Thank you to all staff for the tremendous data clean-up efforts!

Nov. 16: Please save this form to request advance payments to providers to your desktop.

You may:
1. Complete online and email, or
2. Print, complete and scan, then email to OFSINVOICES@state.or.us.

Please read here for more information
about this new form for requesting
advance payments.

We want to hear your feedback. Email OR-Kids with your suggestions and ideas on process improvement.

The Provider Support unit will no longer be in service after
Friday, December 9.
Provider calls will return to their regular (pre-implementation) contacts.

For provider questions on payments:

Foster Care:	Contact the local branch office.
Adoption or Guardianship Assistance:	Contact the AA/GA coordinator.
Contracts:	Call the phone number on the front page of the provider list invoice.
Additional contacts:	For payment or overpayment issues you can also call 503-947-5126. For direct deposit call 503-945-5710. Please click here for additional contacts.

Please refer to these resources for assistance on how to manage provider questions on payments:
Financial Quick Reference Guides
Process to determine reason for no payment to provider
Or see your Payment Clerk or Office Manager for questions about how to manage or problem-solve payment questions.