DHS Policy: Oregon Department of Human Services
Director's Office
DHS Staff Tools | DHS Policies | DWSS Policies | DWSS Policy Index | procedure

Procedure Title: Scheduling a Sign Language Interpreter/Real-Time Captioner  
Procedure Number: DHS-010-005-02
Version:
1.0
Effective Date:
02/01/2006

Approved By: DHS Director or Deputy Director
Approved Date: 02/01/2006


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Procedure

Step

Responsible Party

Action

1.

DHS Employee

Requests Sign Language Interpreter or Real-Time Captioner by completing a Sign Language Interpreter/Real-Time Captioner Request Form by either of the following methods:

2.

Deaf and Hard of Hearing Services Program (ODHHSP), Interpreter Coordinator

Schedules an interpreter or captioner based on the communication needs of the individual that is hard of hearing or deaf.

ODHHSP Interpreter Coordinator or designee will fax or email a confirmation notice containing the name of the interpreter/captioner and a job number for reference purposes.

3. DHS Employee Reviews the faxed confirmation to verify that all the job and billing information is correct prior to the interpretation/captioning service.
4. Interpreter/Captioner Prepares an invoice as directed by the Interpreter Coordinator.
5. DHS Employee Approves invoice expenses and follows the procedures established for processing by the involved DHS Program.
6. DHS Accounting Receives invoices and upon approval processes invoices for payment.

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Oregon Department of Human Services
500 Summer St. NE E25, Salem, OR 97301-1098
Phone: (503) 945-5944
Fax: (503) 378-2897
TTY: (503) 947-5330