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of Interest - Child Support Program
|Approved By: DHS Chief Administrative Officer
Approved Date: 04/28/2005
Conflict of Interest for the purpose of Child Support Program cases.
Describes when a DHS employee must report a potential conflict of interest
with a child support case.
Purpose/Rationale: The Department of Justice has requested that DHS take action steps in conducting public business to avoid misperception of bias when handling Child Support Program cases.
Failure to Comply: Violation
of this policy may result in discipline up to and including dismissal.
- Department of Human Services employees are required to notify their
supervisor when the individual employee has a potential conflict
of interest with a Child Support Program (CSP) case. Notification
must be in writing using the DHS 0429 (Notice of Conflict of Interest
with a Child Support Program Case).
- "Conflict of interest" means that a
CSP case may receive, or have the appearance of receiving, biased
treatment if the employee has access to or continues to have access
to the case.
- Accessing CSP Cases Involving Friends, Relatives
- A conflict of interest arises when an employee
has been working on a case, or is assigned a case, and the
case is either a CSP case or a case with linkages to a CSP
case that involves a friend, relative, acquaintance, etc.
- The DHS employee must report this to their
manager in writing using the DHS 0429.
- It is a violation of this policy for a DHS
employee to knowingly access the CSP case file of a friend,
relative or acquaintance using CSP computer screens or other
records available to them as DHS employees.
- Accessing Own CSP Case
- DHS employees shall not access their own
CSP case file using CSP computer screens or other records
available to them as DHS employees.
- Any DHS employee who has their own CSP case
and who has access to CSP screens must notify their supervisor
of their case using the DHS 0429.
- This requirement applies for open CSP
cases that are in the Oregon CSP system.
- This requirement also applies for closed
cases that are in the Oregon CSP system except when the
child(ren) on the case are over 18 years of age, no arrears
are owed and the case was closed more than five years
from the date the client is reporting the conflict of
- In some cases, a worker may not be
sure whether their child support case is in the CSP system,
the date the case was closed or whether arrears are still
- When a worker is unsure, the worker
should report the case as a conflict of interest.
- Under no circumstances, may a worker access
their own case file using CSP computer screens or other records
available to them as DHS employees in order to determine this
- It is a violation of this policy for
a DHS employee to access their own case file using CSP computer
screens or other records available to them as DHS employees.
- FAQ on Accessing Own CSP Case:
May a DHS employee use the Division of Child Support website
from home or from a non-DHS computer (example: personal computer
at home) to access information about their own CSP case?
May DHS employees use CSP or other DHS screens available to
them as DHS employees to access information about their own
- DHS 0429, Notice of Conflict of Interest with a
Child Support Program Case
- See Common Terms for
DHS Office of Human Resources policies
- See Common Terms
for department-wide support services policies
- Version 2.0:
- 04/28/2005 - Revision to clarify
- Version 1.0:
- 12/16/2004 - Initial Release
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Oregon Department of Human Services
500 Summer St. NE E25, Salem, OR 97301-1098
Phone: (503) 945-5944
Fax: (503) 378-2897
TTY: (503) 947-5330