See also:

Medical Transportation rulebook history

Tools for providers

 

DMAP administrative rules and supplemental information for:

Medical transportation services program

Receive Medical Transportation services program updates by e-mail

Rulebook

July 1, 2011 (pdf) (current administrative rules; see below for archived rules)

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Supplemental information

Medical Transportation Services Supplemental Information (pdf) - Updated 8/30/10 - Includes eligibility information, billing information and forms.

The DMAP Worker Guide XII, Medical Transportation Reimbursement

Frequently asked questions (link) - Information for clients, DHS staff, and providers.

Brokerage information

Brokerage manual - Includes a glossary of transportation terminology, procedures, instructions, description of services and limitations.

Brokerage flow chart of coordinated transportation created from Advisory Committee and stakeholder input.

Brokerage map of Oregon transportation brokers and their contact information.

Non-emergent medical transportation tutorial (PowerPoint) and test scenarios (PDF)

Forms

DMAP 405T - Transportation Order

DMAP 409 - Medical Transportation Screening/Input Document

Who to call for help

Provider Services 800-336-6016 or e-mail us
Address and telephone contacts

OHA Division of Medical Assistance Programs

Kristi Jacobo
DMAP Policy Analyst
500 Summer St. NE, E-35
Salem, OR 97301
503-945-6492
kristi.jacobo@state.or.us

ODOT Public Transit Division

555 13th St. NE, Suite 3
Salem, OR 97301-4179
Sherrin Coleman
Sherrin.K.Coleman@odot.state.or.us
503-986-4305