Family Services Manual
(Updated with Release 72A: Effective February 1, 2014)
Introduction to the CAF philosophy of case management, along with examples, and a resource sheet.
Employment & Self-Sufficiency Services
JOBS, JOBS PLUS, OFSET, community resources, support services, A&D services, domestic violence, teen parents, job retention.
As of October 1, 2007, the Assessment Program was changed to Pre-TANF. Please reference FSM chapter "Temporary Assistance for Needy Families Related Programs" and subchapter "Pre-TANF Program" for detailed information.
Temporary Assistance for Needy Families Related Programs
This chapter includes sections on
Supplemental Nutrition Assistance (SNAP) Program
Child Care Assistance
ERDC, TANF/JOBS, and JOBS Plus eligibility, provider payments, provider eligibility and listing process.
Medical Assistance Programs
Medical Assistance Programs are no longer included in the Family Services Manual. Please click the link above to access information on these programs.
Eligibility and Services for Noncitizens.
Child Support Program
Client cooperation requires, plus the process of collecting and disbursing support payments.
Counting Client Assets
Specific types of assets, including self-employment income.
Issuing and Restoring Benefits
Benefit issuance for all programs, including direct deposit and EBT.
Generic Program Information
Acronyms, definitions, confidentiality, hearings, overpayments.
Multiple Program Worker Guides
Procedural or resource information that applies to more than one program area (e.g., the noncitizen/alien status charts).
Prevention Resources are guidelines for CAF staff to provide client support for behaviors conducive to health and quality of life.
- Subject Index and Acronyms