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APD Case Management Tools

Administrative Rules
Programs & Services
Other Tools
Resources
Training & Events
ONE System Information & Resources

NOTE: Under 'Recent Updates' information after the * indicates and includes a link to the page where the form/tool is housed

Recent Updates

OR PTC DCI Staff Learning Materials Catalog (New 09/23/2021) *Provider Time Capture (PTC) Info.
Hospital Discharge Decompression Invoice (Updated 09/20/2021) * Hospital Decompression
PTC Priority Topics and Next Steps (New 09/15/2021) * Provider Time Capture (PTC) Info.
Hospital Discharge Decompression Services Overview (New 08/27/2021) * Hospital Decompression
Non-Medicaid ADL Assessment and Rate Setting (New 08/24/2021) * Hospital Decompression
Hospital Decompression Consent Form (New 08/24/2021) * Hospital Decompression
Hospital Decompression Discharge Services Training Video (New 08/24/2021) * Hospital Decompression
Risk Assessment Comment Box Guide (New 08/30/2021) * Risk Assessment
Risk Level Definitions - Quick Reference Chart (New 08/30/2021) * Risk Assessment
Medical Denials and Terminations with LTSS QRG (New 08/27/2021) * CM Tools Homepage
Ongoing Monthly/Yearly WCM Statistics by Branch (Updated 08/24/2021) * Waivered Case Management (WCM)

Also see DHS sites for: APD Staff Tools Aging/Physical Disabilities Developmental Disabilities Mental Health

Administrative Rules

Chapter 411 - Service Rules

Programs & Services

Programs

Services

Adult Day Services (ADS)
APD Adult Foster Home (AFH) Licensing Staff Tools - Sharepoint Page
Diversion/Transition
Employed Persons with Disabilities (EPD)
Enhanced Care
Extended Waiver Eligibility (EWE)
General Assistance (GA)
Homecare Worker (HCW) (Includes HCW Procedure Manual and OHCC Registry)
In-Home Support Services
In-Home Care Agencies (IHCA)
Independent Choices Program (ICP)
Nursing Facilities & PAS
Older Americans Act (OAA)
Oregon Project Independence (OPI)
Program of All-Inclusive Care for the Elderly (PACE)
Provider Time Capture (PTC) Information
Residential Care and Assisted Living Facilities (RCF/ALF)
Specialized Living Program
Spousal Pay (SP)
State Plan Personal Care (SPPC)

Behavior Support Services (BSS)
K-Plan Ancillary Services
Emergency Response Systems (ERS)
Home Delivered Meals (HDM)
Long Term Care Community Nursing (LTCCN) (For General Information & Providers)
Long Term Care Community Nursing (LTCCN) (For Case Managers)
Oregon ACCESS Provider Search
Specific Needs Contracts NEW LOCATION FOR SNC INFO!
Tribal Navigator

Other Links & Tools

Field Support Assistance Manual
Forms
Hearings Branch Information
Home and Community Based Services (HCBS)
Hospital Decompression (NEW 08/24/2021)
Licensed Facility Complaint Information
Long Term Care Rates
Mental or Emotional Disorders Review Team (MED)
MMIS Desk Manuals (CRN, Emergency Response, Plan of Care)
OSIPM and MAGI Comparison Chart
Production Calendar
Provider Guides for Oregon ACCESS
Provider Payment Adjustments and Troubleshooting
Publishing and Distribution
Respite Stay
Sample Decision Notices
Secure Email Retrieval Instructions
Transmittal
Voter Registration
Waivered Case Management (WCM)

Training & Events

APD Training
Case Manager Onboarding Tools
Mandatory Case Manager In-Service Webinars
State Unit on Aging Training Resources and Materials
Training Unit for Services and Supports
Helpful Links - Workday Learning:
- Extended Enterprise Learner Account Creation
- Workday Oregon's Learning Support Page
- If you have any questions, please email LMS.Workday@Oregon.gov or call/email the helpdesk during business hours

ONE System Information & Resources

APD Trainings -

APD LTC and ONE Overview Training
- APD LTC and ONE Overview Training Power Point Material

OregONEligibility Case Manager Toolkit
- This CM Toolkit includes Frequently used OWL pages, Quick Reference Guides with general information, for Long Term Care Services in ONE, for Reports, for Medical Related Payments, and for the Conversion. It also includes links to the various ETOPs tools.
Troubleshooting Tools Page
- This page includes information about system issues or processes for the ONE eligibility system. NOTE: ONE system determines financial eligibility for Medicaid and also is the location for processing Medical Related Payments (previously called Special Need Payments).
Known Issues & Interim Business Processes
- This page lists any known issues within the ONE system and any interim business processes while the system known issue is resolved.
Quick Reference Guides (QRGs)
- This page includes programmatic materials to help build knowledge on how the ONE System works with program on specific topics.
- Medicaid Provider Payment Troubleshooting in ONE
- Service Categories and Types of Assistance (ToAs) QRG (New 08/05/2021)
- Medical Denials and Terminations with LTSS QRG (New 08/27/2021)
Eligibility Transformation Operational Processes (ETOPs)
- This page includes protocols for taking specific actions around determining financial eligibility.

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Resources

Suggestions for this page? Please e-mail Christine Maciel

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