Training
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ONE System Information & Resources |
- APD Trainings -
- OregONEligibility Case Manager Toolkit
- This CM Toolkit includes Frequently used OWL pages, Quick Reference Guides with general information, for Long Term Care Services in ONE, for Reports, for Medical Related Payments, and for the Conversion. It also includes links to the various ETOPs tools.
- Troubleshooting Tools Page
- This page includes information about system issues or processes for the ONE eligibility system. NOTE: ONE system determines financial eligibility for Medicaid and also is the location for processing Medical Related Payments (previously called Special Need Payments).
- Known Issues & Interim Business Processes
- This page lists any known issues within the ONE system and any interim business processes while the system known issue is resolved.
- Quick Reference Guides (QRGs)
- Eligibility Transformation Operational Processes (ETOPs)
- This page includes protocols for taking specific actions around determining financial eligibility.
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