For information and resources on the DHS response to the Novel Coronavirus, visit the
DHS COVID-19 page. For the latest information on the Coronavirus in Oregon, visit the
OHA COVID-19 page.
Welcome to the Brokerage Personal Agent Tools web page. Support Service Brokerages employ Personal Agents who help enrolled individuals develop an individual support plan, obtain available resources necessary to implement the plan, select people or organizations to provide specific support services, and monitor and evaluate the outcomes of delivered services.
After consulting the resources below, as well as the brokerage's own internal resources, brokerage staff are encouraged to send unanswered, non-urgent, general policy and procedure questions to brokerage.questions@state.or.us to get further clarification.