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  G. Refund Screen (RFND)

1. RFND

Purpose:

This screen is a viewing screen. It displays detail information of refunds made to a client enrolled in the Client Pay-In System.

Access:
 Accessed through the Main Menu Screen by either MACT, PMNT or NOTC.


2. Function Keys:

F2 = MENU Returns you to the Main Menu (SFMU) Screen without a Prime ID number.

F3 = EXIT Returns you to the previous screen you were using, bringing the data along from the current screen.

F4 = PMNT Takes you to the Payments (PMTS) Screen and carries forward the refund number (Rfnd Nmbr). This shows as the Trans ID. This refund transaction appears on the first detail line of PMNT.

F5 = NOTC Takes you to the Notice (NOTC) Screen and carries forward the refund number (Rfnd Nmbr). This number shows as the “Note Nmbr.”

3. Reasons a Client would receive a Refund


4. To Access RFND Through MACT

Procedure:

1. Type in: SFMU

2. Type in: Prime Number

3. Tab to Monthly Account Screen

4. Select a detail line by tabbing to the first line under the “ACT” column.

5. To Access RFND Through Payment (PMNT) Screen:

Procedure:

1. Type in: SFMU

2. Type in: Prime Number

3. Tab to the Payments (PMNT)

4. Tab to the line that has the "payment type" coded "DS" (disbursement)

6. To Access RFND through Notice (NOTC) Screen:

Procedure:

1. Type in: SFMU

2. Type in: Prime Number

3. Tab to Monthly Account Screen

4. Select a detail line by tabbing to the first line under the “ACT” column.

If you enter “S” under “SEL” on a refund line item, you will switch to the MACT Screen, where the client’s monthly account information for the effective month (Date Eff) is displayed on the first detail line of MACT.

7. RFND ERROR MESSAGES

Error #

Error Message

Data Items

JF003

INVALID SCREEN IDENTIFIER IN FAST PATH
The Fast Path identifier was not found on the Fast Path file.

FAST PATH

JF014

KEY PRESSED INACTIVE FOR THIS SCREEN
The function key pressed is not used on this screen.

JF015

FAST PATH FILE NOT OPEN
The Fast Path file is NOT available at this time. Try again later.

FAST PATH

JF019

PAYMENT FILE CLOSED
The Payment file is NOT available at this time. Try again later.

JF020

YEARLY ACCOUNT FILE CLOSED
The Yearly Account file is NOT available at this time. Thus, the recipient name will not be shown on the screen.

JF024

END OF RECORDS
There are no more Refund Line Items to display for this refund number.

JF025

SYS ID INVALID FOR THE FAST PATH ENTERED
The Fast Path entered is used in multiple systems but not in the one specified. Please qualify Fast Path with the correct system identifier.

SYS ID

JF026

PAYMENT RECORD NOT FOUND
There is no Payment Disbursement record for the Prim ID shown.

PRIM ID

JF039

REFUND LINE ITEM FILE CLOSED
The Refund Line Item file is NOT available at this time. Thus, Refund Line Items will not be shown on the screen.

RF001

PLEASE ENTER RFND NMBR
Enter a refund number to display Refund Line Items.

RFND NMBR

RF002

SELECT A RFND LINE ITEM TO GO TO MACT SCREEN
Enter a non-blank character in the selection column on the line of a Refund Line Item to go to the Monthly Accounts (MACT) screen.

SEL

RF003

PAYMENT RECORD NOT FOUND FOR THE RFND NMBR ENTERED
There is no Payment record for the refund number shown.

RFND NMBR

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Oregon Department of Human Services
500 Summer St. NE E02, Salem, OR 97301-1073
Phone: (503) 945-5811
Toll-free: (800) 282-8096 (V/TTY)