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Administrative rules

Chapter 410 (OHA/DMAP Rules)

Chapter 411 (Service Rules)

Chapter 461 (Eligibility Rules)

Other DHS Administrative Rules

Other State agency Administrative Rules

Manuals & Worker Guides

All manuals and worker guides for Medicaid financial eligibility, with the exception of the General Assistance Program, have been moved to APD Non-MAGI Financial Eligibility Staff Tools on OWL or to the Oregon Programs Eligibility Notebook (OPEN).

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Contacts

Case transfer addresses (by branch) (Updated 05/27/2021)

Office of Payment Accuracy and Recovery

Client Maintenance Unit

DD County Directory

DD Brokerage Directory

DHS local offices

DHS central office

DHS Payroll staff

Lane County SDS (Updated 04/05/2021)

Multnomah County AAA (Updated 08/24/2021)

APD Medicaid Program Analyst contacts

Hearing Representative web page

APD technical assistance guide (contacts)

APD/AAA Field Offices Listing (Updated 09/2021)

APD/AAA Field Offices Map

State employee search

Quality Assurance- Home and Community Based Services

Quality Control Unit

ODDS Staff Contacts (Updated 12/2020)

Community Mental Health Program (CMHP) (Updated 10/01/2020)

Program/Policy tools

Self-Sufficiency Staff Tools

Program/Policy Communication

ONE System Information & Resources

OregONEligibility Case Manager Toolkit (NEW 03/03/2021)

This CM Toolkit includes Frequently used OWL pages, Quick Reference Guides with general information, for Long Term Care Services in ONE, for Reports, for Medical Related Payments, and for the Conversion. It also includes links to the various ETOPs tool.

Troubleshooting Tools Page

This page includes information about system issues or processes for the ONE eligibility system. NOTE: One system determins financial eligibility for Medicaid and also is the location for processing Medical Related Payments (previously called Special Need Payments).

Known Issues & Interim Business Processes