bookmark this site

Quick Links:

 

woman

 

man in wheelchair


Report Fraud

cellphone Fraud Hotline:


1-888-FRAUD01

1-888-372-8301

 

computer
Report Fraud Online


Mandatory Reporting

DHS Mandatory Reporting responsibilities can be found HERE.

 

To report abuse or neglect of any
child or adult, call:

1-855-503-SAFE

1-855-503-(7233)


bluephone

 

 

 

 

Latest News

Resources

 Training & events

Staff Tools Home | APD Staff Tools

Aging & People with Disabilities - Staff tools

Search Staff Tools

Administrative rules

Chapter 410 (OHA/DMAP Rules)

Chapter 411 (Service Rules)

Chapter 461 (Eligibility Rules)

Other DHS Administrative Rules

Other State agency Administrative Rules
 

Manuals

Program manuals

COVID-19 Response Worker Guide (for APD Medicaid Financial Eligibility)

Family Services Manual (SNAP, ERDC, TANF, TADVS, REF)

Medicare Savings Programs

Oregon Supplemental Income Program

Citizen Alien Waived Emergent Medical

General Assistance Program

 

 

 

Back to top Back to top

Additional manuals

ACCESS Inquiry Manual

APD MAGI Manual

APS Manual

APD Worker Guide

Client Maintenance Unit

Computer Guide

Counting Client Assets

Medical Assistance Programs Worker Guide

EDMS Document Management System

Field Support Assistance Manual

Generic Program Elements

Medicare Modernization Act

MMIS Desk Manuals

Self Sufficiency Staff Tools

 
   

Contacts
   

Case transfer addresses (by branch)

Office of Payment Accuracy and Recovery

Client Maintenance Unit

DD County Directory

DD Brokerage Directory

DHS local offices

DHS central office

DHS Payroll staff

Email DHS contacts

Lane County SDS (Updated 09/24/2020)

Multnomah County AAA (Updated 06/04/2020)

APD Medicaid Program Analyst contacts

Hearing Representative web page

APD technical assistance guide (contacts)

APD/AAA Field Offices Listing (Updated 07/14/2020)

APD/AAA Field Offices Map

State employee search

Quality Assurance- Home and Community Based Services

Quality Control Unit

ODDS Staff Contacts (NEW 08/10/2020)

Back to top Back to top

Program/Policy tools

SNAP

SNAP Webtools

SNAP Calculator (Updated 10/4/2019)

SNAP Income & Deductions Calculator NEW

EBT Card Replacement

Canceling SNAP benefits due to death

Canceling EBT cards when someone leaves a household

SNAP verification of assistance

OFSET information

ABAWD Worker Guide

Medical Information

Worker Helps

Eligibility

Case Management

Other Helpful Links

Eligibility Transformation and ONE System Resources NEW (Access troubleshooting and support resources, Eligibility Transformation Operating Processes (ETOPs), and additional news and resources)

Monthly Systems/Production Calendar

Acronyms

Client Pay-In

Glossary

Business Transition

CAPI Login

Incarcerated clients

Senior Farm Direct Nutrition Program

TRACS Information

Asset Verification System (AVS)

Forms Server

 

APS Investigations Tool Box

Abuse Types and Resources

CAM

Education and Outreach Resources

Guardianships, Confidentiality and Resources

Oregon Administrative Rules

Other Resources

Partners

Policies

Power Hours and Newsletters

Screening and Investigative Process

Transmittals

Program/Policy Communication

Manual letters

Transmittals

OPAR Transmittals

Oregon Health Plan

Oregon Health Authority/Health Systems Division Transmittals (including CCO updates)

SSP Transmittals

Provider Information

Oregon ACCESS Provider Search

Provider Maintenance Guide
   

Also see DHS internet sites for:

 Aging and People with Disabilities or Developmental Disabilities

 

Back to top Back to top