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H. Service Payment Inquiry Screen (SERV)

1. SERV

Purpose:	This screen is a viewing screen. It displays client service payment information for ALL clients enrolled in the Client Pay-In System.
Access:	Accessed through the Main Menu Screen.

2. Function Keys:

F2 = MENU Returns you to the Main Menu (SFMU) Screen without a Prime ID number.

F3 = EXIT Returns you to the previous screen you were using, bringing the data along from the current screen.

F4 = MACT Takes you to the Monthly Accounts (MACT) Screen with the client you are currently processing, to view the client’s monthly account.

F5 = DMAC Takes you to the Detail Monthly Accounts (DMAC) Screen with the client you are currently processing, to view the client’s detail monthly accounts.

F7 = BACK Allows you to view the next set of records. This key is only functional with it is shown at the bottom of the screen.

F8 = FORW Allows you to view the previous set of records. This key is only functional when it is shown at the bottom of the screen.

3. Display Views

All Services: - If you enter a Prim ID (Prime ID) at the Main Menus Screen and then select the SERV screen, it will display ALL provider services related to the Prime ID.
Service by Date: – If you enter a Prim ID (Prime ID) AND an Eff Date, the screen displays all services for the enrolled client for the requested year/month (YYYY/MM) only.

The Payment screen displays 12 services per screen in a “New to Old” sequence. Use a function key to display additional service records.

If you need to see the vouchers for more detailed information, see the Examples below, this displays the record on HINQ. This only works if the Prov Type is HK.

Once you select a service claim in the HINQ system, you must go through the Main Menu Screen to return to the Payment Screen again.

4. Viewing a Housekeeping Voucher

Procedure:

To view the client’s Housekeeper (HK) voucher for more detailed information, use the following steps.

1. At the Provider Services Screen (See Example A )

Tab to the appropriate line under “Sel”
Type S
Press <Enter>

2. You will be at a screen that will display only this line - HINQ, R,PRIME#,D,YYMMDD

Press <Enter>

3. From the list of vouchers displayed (See Example B )

Tab to the appropriate line
Type S
Press <Enter>

4. View the voucher (See Example C)

REMEMBER: You will need to return to the Main Menu and start over to return to the Payment Screen again.

Example A

Example B

Example C

5. SERV Error Messages

Error #	Error Message	Data Items
JF003	INVALID SCREEN IDENTIFIER IN FAST PATH The Fast Path identifier was not found on the Fast Path file.	FAST PATH
JF015	FAST PATH FILE NOT OPEN The Fast Path file is NOT available at this time. Try again later.	FAST PATH
JF016	UNKNOWN ERROR ON FAST PATH FILE The Fast path file has an error. Call the Service Desk.	FAST PATH
JF024	END OF RECORDS You have reached the end of the records for the criteria entered on the screen. This applies to paging either forward (F8) or backward (F7).
SV001	NO RECORDS FOUND FOR PRIM ID No records on the service file for the Prime ID.	PRIM ID
SV002	PLEASE ENTER A PRIM ID AND OR EFFECTIVE DATE The screen has nothing to display since neither the Prim ID nor the Eff Date has been entered.	PRIM ID EFF DATE
SV003	INVALID EFF DATE, MUST BE NUMERIC The Eff Date entered is an invalid date. Re-enter.	EFF DATE
SV004	SERVICES FILE NOT AVAILABLE, TRY LATER the services file is NOT available at this time. Try again later.
SV005	NO SERVICES RECORDS FOUND FOR PRIME ID AND OR EFF DATE No records on the services field for Prime ID and Eff Date entered.	PRIM ID EFF DATE
SV006	SELECTION ONLY VALID FOR HK PROVIDERS Prov Type selected is a 599 contract claim and is Not available on the Home Care System.	PROV TYPE

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