Navigation Aids
Filling Out the Adding a User Section
Filling Out the Moving a User Section
Filling Out the Changing a User Section
Filling Out the Deleting a User Section
AMD Form(or use the browser "Back" button)
Filling out the Delete a User Section
Note: All of the fields in the section are required fields and must have at least one entry. These fields are required here in order to locate the user in the tree and to ensure that all necessary parties are contacted regarding this user's departure.
1. Current Division/Agency -- Select your agency or division from the drop-down list. If your particular agency is not included, select the appropriate parent division/agency. For example, AAA or DSO offices would select Senior & Disabled Services.
2. Current Branch/Center -- Type the name of your branch (or center if Health Division). Use the common name by which the office is known or city where located. You may also include the branch number to help identify it.
3. User's Current RACF ID -- Since RACF IDs are keyed to agency, your agency's RACF security person should be contacted to remove this user's security clearance to the mainframe. Be sure to contact that person if you have any questions.
4. TRACS Database -- Mark "Yes" (default is "Not Applicable") if the user should be deleted as a TRACS user. If the user was a caseworker, his caseload will be pushed to another worker.
5. User's Current Network ID -- DHS standard, across all agencies, is user's initial of the first name and up to the first seven letters of user's last name.
6. Reason to delete this user -- The two most common reasons are provided for you to select. If neither fits so that you must select the third (Other), you MUST provide a reason in the Comments field.
7. Comments -- As mentioned above, this field becomes required when you select as the reason for deleting the user "Other". Include any other information you want us to know regarding the departure of the user, including how you want to handle the user's home directory.
8. Verify Entries -- At any time while filling out the section, you can select the "Check" button to view how your request will be submitted to the Help Desk. You can bring up the window as many times as you wish.
9. Submit Request -- Upon completion of all the fields, select the "Submit Request" button at the bottom of this section. Your submission will be confirmed by return e-mail.