Completing the Action Notice

Navigation Aids

Note: All fields labeled in red are required fields and must have at least one entry. These fields are required here in order to locate the user in the tree. Otherwise remember, to prevent confusion, fill in only those fields that require change.

1. Current Division/Agency -- Select your agency or division from the drop-down list. If your particular agency is not included, select the appropriate parent division/agency. For example, AAA or DSO offices would select Senior & Disabled Services.
2. Current Branch/Center -- Type the name of your branch (or center if Health Division). Use the common name by which the office is known or city where located. You may also include the branch number to help identify it.
3. User's Current RACF ID -- This field is for identification only. The Help Desk does not do or refer RACF ID changes; that is handled only by the RACF security person for your agency/center. Contact that person if you have any questions.
4. User's Current Network ID -- DHS standard, across all agencies, is the first letter of the user's first name and up to the first seven letters of user's last name.
5. User's Last Name (New) -- Starting with this field, enter only the changes. If the user's last name changed, enter the new one here.
6. User's First Name (New) -- A change here would most likely affect only GroupWise information.
7. User's Middle Initial (New) -- If it becomes necessary to add the user's middle initial to his Network ID or GroupWise information, this is the place to indicate it.
8. User's RACF ID (New) -- A change to one of the previous three items might lead to a change here.
9. TRACS database -- Although it is not necessary to fill out an AMD to add or delete a user from the TRACS database, as long as you're changing other things, you might as well include this in your request.
10. User's Network ID (New) -- If a change to the user's Network ID results in a match with another user in the office, add this user's middle initial and use the first six letters (instead of seven) of the user's last name.
11. Position Title (New) -- Use either position title as known in the office or the classification title on the position description under which the user was hired. For example, a support position could be either Executive Assistant or Administrative Specialist II.
12. Phone Number -- The field is self-formatting so you need only enter the numerals of the phone number without any marks of punctuation or letters (i.e. parentheses, hyphens, and ext (or x, etc.)) Make sure you use standard order -- area code, phone number, extension.
13. Fax Number -- As above, the field is self-formatting so you need only enter the numerals of the phone number without any marks of punctuation or letters. Make sure you use standard order.
14. Verify Entries -- At any time while filling out the section, you can select the "Check" button to view how your request will be submitted to the Help Desk. You can bring up the window as many times as you wish.
15. Submit Request -- Upon completion of all the fields, select the "Submit Request" button at the bottom of this section. Your submission will be confirmed by return e-mail.